About Us
Luxury Brands Sale Limited was conceived to bring a cross section of Luxury and Fashion Brands Clothing and Accessories at a discounted price from their normal retail price, as well as diverse merchandise from Sci – Fi, Beanies, Die-cast and Channel Islands Related Merchandise to our friends and potential clients. Over the past 20 years we have purchased luxury designers fashion to wear ourselves at discounted prices than their normal retail prices. The Story of Luxury Brands Sale was simply born out of a walk around the block in early August 2021, to come to terms with some news that was received, A few Shetland Ponies were grazing in one of the fields, which became a distraction to our thoughts, watching these ponies in a tranquil setting, a eureka moment suddenly appeared, Nearly 4 years of planning, we now arrive at the 14th March 2025 where Luxury Brands Sale Limited is introduced to Guernsey and the rest of the World. Our aims are quite simple, to provide a helpful and friendly service to all, offering fashion and other merchandise with the majority at discounted prices. We do travel and purchase first hand, we do try and keep up with the latest fashionwear, all our merchandise that we sell are authentic and purchased from reputable trading companies, or from the named companies themselves, (but please note that we are not affiliated with any Brand that we sell) all this has been built up over time, each item that we purchase, is separately recorded in our files (dates / boutiques / Fashion Houses / Travel / time of visit / etc, so please rest assured that all our merchandise that we sell, are the real thing.
Please check out our social media sites to keep fully up to date with all our new stock, and behind the scenes which we try and update regular, please note that this is all new to us, so we are bound to make a few cock ups along the way, we will listen and learn by our mistakes. As a small family business we are now looking for ways to expand, this website is a way of bringing the merchandise that we stock, to an even wider audience, we hope to open a small boutique early 2026, to display first hand some of the merchandise on our web site, this will be by appointment only, so that we can offer a full shopping experience to you in a less stressful environment. We hope you love our taste and choices in the merchandise that we sell, as well as the discounted prices. Our stock purchases are usually 1 of, with 2 or 3 different sizes, once they are sold, that’s it, we rarely can purchase more, to keep you up to date on our regular purchases, we will email all on our emailing list, so that you will be the first to know of new stock arriving., as well as updating our social media sites.
We collect as well, all kinds of Collectibles for our own collections, from Sci-Fi, Signed Photographs, Die-cast Models, Local Guernsey Art, Luxury Watches and other Collectibles that may interest us, now and again we purchase entire collections from Collectors, items that we do not require or if there are duplicates we sell onto friends and Clients. Our Collection bug started a LONG LONG TIME AGO, FAR FAR AWAY.
1. Can I cancel my order?
We aim to dispatch your order quickly and efficiently to you, so upon payment your product details are sent to our dispatch offices
ready to post out to you, we can not cancel your order / product / size / delivery address / delivery option or payment option.
2. Do you offer refunds?
We hope at Luxury Brands Sale Ltd that you are happy with your item (s) if for any reason you would like to return your item (s) you may do so
(but not if its a final sale item there are no refunds) for a full refund (excluding all delivery costs) please complete our returns form that came with your order. Items
without a completed returns form will result in a delay in processing its return. All the return items must be in the same condition and with tags
attached as when the item left our dispatch offices within 14 days of ordering, it is advisable that you send your returns to us either recorded
or special delivery, As you will have a tracking number to follow and keep tabs on, as we will not be liable for missing parcels or items. We aim to
process your return asap, but please bear in mind that due to busy periods this may take up to 14 days.
Please note the following, due to hygiene reasons we will not accept returns on swimwear / lingerie / knickers / bras or boxer shorts,
so please make sure that you order the right size, if you are unsure please do not order.
We also photograph each item in detail from our dispatch office for our records before we send onto you, so that no item that we are aware of is
sent out faulty to you.
3. Can I change my order?
No, our dispatch process starts upon payment.
4. What courier do you use for shipping?
We use the Post Office for recorded delivery / special delivery / parcel force to send out our orders to the Bailiwick of Guernsey / Jersey and the
UK, Parcel Force for International Orders, Luxury Brands Sales Ltd cannot be held responsible for any loss or
damage for any item sent via any of our courier services.
All delays are out of Luxury Brands Sale Ltd control and should be taken up directly with the courier your order was dispatched with.
No refunds will be offered on delayed items.
5. Why has my order not arrived yet?
This could be for a number of reasons, but as orders are dispatched from Guernsey, weather plays a big factor in our orders leaving
the Island ie due to fog and very bad weather which is out of our control.
6. My product is faulty, what do I do?
If in the rare circumstances that your item is faulty please email us at hello@luxurybrandssale.com first, with further details of the fault so
that we can check our photographic record of the said item and advise you accordingly, any returns to us, must include a completed returns form
that was sent with the item.
7. Do we have retail premises in the UK?
Not as yet, we are an online company only.
8. Do I have to pay Duties and Import Taxes?
The price you pay to us excludes all import duties and sales taxes. As we are unable to advise you on the exact amount of taxation, we recommend you contact your local customs office or tax authority before placing your order. Tax is charged by the customs offices in the destination countries based on their rules and policies. It is the customer’s responsibility to find out the tax policies of their country. Shipments from our warehouse are not being paid for custom duties and taxes. Therefore, if any, these additional charges must be paid by the customer. Customers take full liability for all return shipment costs, custom duties, and handling fees should they refuse to accept a parcel due to import duties or taxes.
9. How will I know when you send out my order to me?
We will send you an email as soon as your order is ready to be dispatched with the tracking number.
10. I have not yet received my order, what do I do?
If you have not received your order from us within the time scale of Number 15, then please input your tracking number with the courier this
should give you information on your parcel, if not then please email us at hello@luxurybrandssale.com, include your full name and address as
well as your tracking number.
11. Do you deliver to P.O. Boxes?
No, as all our orders have to be signed for at point of contact.
12. Do you deliver to BFPO Addresses?
Not as yet.
13. Am I able to track my order?
Yes, when your order is ready to be dispatched, you will receive a tracking number by email from us, please check your spam box.
14. Is it safe to use my credit / debit card on Luxury Brands Sale?
On Luxury Brands Sale Ltd, every purchase is secure thanks to certified secure servers and advanced encryption services.
We use Secure Socket Layer (SSL) technology which encrypts and protects the data you send to us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.
You will also notice that the URL at the top of the browser begins with ‘https:’ instead of the normal ‘http:’ which means that you are in secure
mode to safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. To protect you as the cardholder and the payments made on our site, we may contact you by email if we need to verify your details.
If your card issuer is based in the EU, you may be asked to verify your payment due to new payment security measures under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to Luxury Brands Sale Ltd website.
15. How much is delivery costs to me?
Shipping Estimated Delivery Times Cost
Channel Islands Standard 2 to 4 working days £8.00
Channel Islands Express 1 to 3 working days £15.00
UK Standard 4 to 7 working days £15.00
UK Express 2 to 3 working days £25.00
Rest of the World 7 to 14 working days £35.00
16. How long will delivery take?
Please see Number 15 above.
17. Return terms and guidelines.
Please read Numbers 2, 6, 18 and 19.
18. How long before I am refunded?
Please allow up to 14 days for the refund to be processed back to either your credit / debit card
that was used to pay for your order. Please note that there are no refunds on FINAL SALES ITEMS.
19. How do I return my order?
There is included in each order that we dispatch a returns form, this gives you the information on how to proceed, please note that the returns
form has to be filled out and included within your return item parcel
20. For any other questions please email us at hello@luxurybrandssale.co